Personal Outcome Measures


Personal Outcome Measures® are a powerful tool to ensure supports and services are truly person-centered. In a Personal Outcome Measures® interview, 21 indicators are used to understand the presence, importance and achievement of outcomes, involving choice, health, safety, social capital, relationships, rights, goals, dreams, employment and more. The insight gained during a Personal Outcome Measures® interview can then be used to inform a person-centered plan, and at an aggregate level, influence an organization’s strategic plan. For decades, they have been an effective data set for valid and reliable measurement of individual quality of life.

The Personal Outcome Measures® contain 21 indicators. These are the key indicators and experiences that people and their families have said are most important to them. The indicators had historically been organized into 3 factors, but in 2017, CQL reorganized them into 5 factors based on a published report examining the validity and reliability of the outcomes.

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